Privacy Policy

Last Updated: August 21, 2026

This Privacy Policy describes how WHITE & CO PROPERTY INVESTMENTS LTD ("we", "us", "our") collects, uses, stores, shares, and protects your personal information when you visit, use our services, or make a purchase from xjczy.shop (the "Website" or "Store").

We take the protection of your personal data seriously and process personal information in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (EU) 2016/679 ("GDPR").

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Data Controller

For the purposes of applicable data protection law, the data controller responsible for the processing of your personal data is:

WHITE & CO PROPERTY INVESTMENTS LTD
Company Registration Number: 16181159
Registered Address: 3RD FLOOR, 86–90 PAUL STREET, EC2A 4NE, United Kingdom
Website: xjczy.shop
Email: support@xjczy.shop
Telephone: +44 2491 272021

If you have any questions about this Privacy Policy or the way we process your personal information, please contact us using the details above.

2. Personal Information We Collect

Depending on how you interact with our Store, we may collect the following categories of personal information.

Contact Information

This may include:

• first and last name;

• email address;

• telephone number;

• billing address; and

• shipping address.

Order and Transaction Information

This may include:

• products ordered;

• order number;

• order value;

• purchase history;

• delivery details;

• transaction information;

• payment method;

• Cash on Delivery information; and

• refund or return information.

Account Information

If customer accounts are available on our Store, we may collect:

• account login information;

• account preferences;

• saved addresses;

• order history; and

• other information associated with your account.

Device and Technical Information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address;

• browser type;

• device type;

• operating system;

• device identifiers;

• cookie identifiers;

• approximate location derived from your IP address;

• pages visited;

• referring website;

• date and time of access; and

• information about how you interact with our Store.

Customer Service Information

If you contact us, we may collect:

• your name;

• email address;

• telephone number;

• order details;

• contents of your correspondence; and

• any photographs, videos, documents, or other information you voluntarily provide in connection with a customer service request.

Marketing Information

Where permitted by law, we may process information relating to:

• your marketing preferences;

• newsletter subscriptions;

• advertising interactions;

• email engagement; and

• consent preferences.

We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Personal Information

We may collect personal information:

• directly from you when you place an order;

• when you create an account;

• when you subscribe to marketing communications;

• when you contact customer service;

• when you request a refund, return, or exchange;

• automatically when you browse our Website;

• through cookies and similar technologies;

• through Shopify and Shopify-related services;

• from payment, shipping, logistics, fraud-prevention, analytics, and advertising service providers; and

• from other third parties where permitted by applicable law.

4. How We Use Your Personal Information

We may use your personal information for the following purposes.

Processing and Fulfilling Orders

We use your information to:

• process your order;

• confirm your purchase;

• arrange delivery;

• provide Cash on Delivery services where available;

• communicate order status;

• manage returns and refunds; and

• provide customer support.

Customer Service

We may use your information to:

• respond to questions;

• resolve complaints;

• investigate missing, damaged, or defective products;

• process warranty-related requests;

• handle returns and refunds; and

• communicate with you regarding your purchase.

Security and Fraud Prevention

We may process information to:

• protect our Store;

• prevent fraudulent transactions;

• detect suspicious activity;

• protect customers and our business;

• enforce our terms and policies; and

• comply with applicable legal requirements.

Improving Our Store

We may use information to:

• understand how visitors use our Website;

• improve Website functionality;

• improve our products and customer experience;

• troubleshoot technical issues; and

• analyse Store performance.

Marketing and Advertising

Subject to applicable law and your consent where required, we may use your information to:

• send promotional emails;

• inform you about products or offers;

• measure the effectiveness of marketing campaigns;

• personalise advertising; and

• conduct marketing analytics.

You may withdraw your marketing consent or unsubscribe from marketing communications at any time.

5. Legal Bases for Processing

Where the GDPR applies, we process your personal information only where we have an appropriate legal basis.

Depending on the circumstances, these legal bases may include:

Performance of a Contract

Processing may be necessary to:

• process your purchase;

• deliver your order;

• process Cash on Delivery orders;

• provide customer service;

• handle refunds or returns; and

• fulfil our contractual obligations to you.

Legal Obligations

We may process and retain personal information where required to comply with:

• tax obligations;

• accounting obligations;

• consumer protection requirements;

• regulatory requirements;

• fraud-prevention obligations; or

• other applicable laws.

Legitimate Interests

We may process personal data where necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms.

These interests may include:

• preventing fraud;

• protecting our Store and customers;

• improving our services;

• maintaining Website security;

• responding to customer inquiries; and

• managing our business operations.

Consent

Where required, we rely on your consent for activities such as:

• certain marketing communications;

• non-essential cookies;

• analytics technologies; and

• personalised advertising or tracking technologies.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

6. Shopify

Our Store is hosted and powered by Shopify.

Shopify provides the e-commerce platform that allows us to sell products and services to you.

When you browse our Store, create an account, place an order, or interact with certain Shopify features, Shopify may process personal information as necessary to provide its platform and related services.

Depending on the particular processing activity, Shopify may process information on our behalf or for its own purposes in accordance with its applicable terms and privacy policies.

Shopify may process information such as:

• contact information;

• shipping and billing information;

• transaction information;

• device information;

• IP addresses;

• browsing activity;

• cookie identifiers; and

• information about your interactions with Shopify-powered stores and services.

For additional information about Shopify's privacy practices, you may review Shopify's applicable privacy notices.

7. Payment and Cash on Delivery

Our Store may offer Cash on Delivery (COD) and other available payment methods.

Where you select Cash on Delivery, we may share information necessary to fulfil the order with shipping, courier, logistics, or fulfilment providers.

This may include:

• your name;

• shipping address;

• telephone number;

• order value;

• amount payable on delivery; and

• delivery instructions.

Where electronic payment methods are made available, payment information may be processed by third-party payment service providers.

We generally do not directly store complete payment card details when those details are processed by an authorised payment provider.

8. Shipping and Logistics Providers

To fulfil and deliver your order, we may disclose necessary personal information to:

• shipping companies;

• courier companies;

• logistics providers;

• fulfilment providers; and

• delivery partners.

The information shared may include:

• your name;

• delivery address;

• telephone number;

• email address;

• order details; and

• Cash on Delivery amount where applicable.

We only share information that is reasonably necessary to fulfil and deliver your order.

9. Service Providers and Third Parties

We may use third-party service providers to help operate our business.

These may include providers of:

• Website hosting;

• e-commerce services;

• payment processing;

• order fulfilment;

• shipping and delivery;

• customer support;

• fraud detection and security;

• analytics;

• email services;

• advertising;

• marketing;

• IT infrastructure;

• cloud storage; and

• professional services.

These service providers may process personal information only to the extent necessary to perform the relevant services or as otherwise permitted by applicable law.

We may also disclose information where reasonably necessary to:

• comply with applicable law;

• respond to lawful requests from authorities;

• enforce our legal rights;

• investigate fraud or security incidents;

• protect our customers;

• establish, exercise, or defend legal claims; or

• complete a corporate restructuring, merger, acquisition, or sale of business assets.

We do not sell personal information in the ordinary meaning of selling customer information for money.

10. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• enable essential Website functionality;

• remember shopping cart contents;

• remember your preferences;

• keep the Website secure;

• analyse Website traffic;

• understand Website usage;

• measure advertising performance; and

• provide personalised advertising where permitted.

Essential Cookies

Certain cookies are necessary for the Website to function and may be used without consent where permitted by applicable law.

Analytics and Marketing Cookies

Where required under applicable law, analytics, advertising, and other non-essential cookies will only be used after you provide appropriate consent.

You may manage your preferences through our cookie consent interface where available.

You may also configure your browser to block or delete cookies, although doing so may affect certain Website functionality.

11. Direct Marketing

Where permitted by law, we may send you marketing communications relating to our products, promotions, or services.

Where consent is legally required, we will send such communications only after obtaining your consent.

You can unsubscribe at any time by:

• using the unsubscribe link contained in marketing emails; or

• contacting us at support@xjczy.shop.

Transactional communications concerning your existing orders, refunds, returns, deliveries, or customer service requests are not considered marketing communications and may still be sent when necessary.

12. International Transfers of Personal Data

Because we operate an online Store and use international technology and service providers, your personal information may be processed or stored outside Germany or the European Economic Area ("EEA").

Where personal information is transferred internationally, we take reasonable measures to ensure that appropriate safeguards are used where required by applicable data protection law.

Depending on the destination and service provider, these safeguards may include:

• an adequacy decision adopted by the European Commission;

• Standard Contractual Clauses;

• legally recognised data transfer frameworks; or

• other appropriate safeguards permitted under applicable law.

Our use of Shopify and other international service providers may result in personal information being processed in countries outside your country of residence.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• fulfilling orders;

• maintaining business and accounting records;

• processing returns and refunds;

• providing customer service;

• complying with tax and legal obligations;

• resolving disputes;

• preventing fraud; and

• establishing, exercising, or defending legal claims.

Different categories of personal information may be retained for different periods.

Where personal information is no longer required, we will take reasonable steps to delete, anonymise, or otherwise securely dispose of it, unless continued retention is required or permitted by law.

14. Data Security

We use reasonable technical and organisational measures designed to protect personal information against:

• accidental loss;

• unauthorised access;

• alteration;

• disclosure;

• misuse; and

• destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials you use to access our Store.

15. Your Rights Under the GDPR

If the GDPR applies to you, you may have the following rights regarding your personal data, subject to applicable legal conditions and exceptions:

Right of Access

You may request information about whether we process your personal data and request a copy of the personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal information in certain circumstances.

This right is not absolute, and we may retain certain information where required by law or where another lawful basis applies.

Right to Restrict Processing

You may request that we restrict processing of your personal information in certain circumstances.

Right to Data Portability

Where applicable, you may request to receive certain personal information in a structured, commonly used, and machine-readable format and may have the right to transmit that information to another controller.

Right to Object

You may object to certain processing based on our legitimate interests.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.

If you are located in Germany, you may generally contact the competent German data protection supervisory authority applicable to your place of residence or the relevant processing activity.

16. Exercising Your Privacy Rights

To exercise your privacy rights, please contact:

Email: support@xjczy.shop

Please include sufficient information to allow us to identify your request.

For security reasons, we may need to verify your identity before fulfilling certain requests.

We will respond to valid requests within the period required by applicable data protection law.

We will not discriminate against you for exercising your privacy rights.

17. Children's Privacy

Our Store is not intended to collect personal information knowingly from children who are not legally capable of entering into the relevant transaction without appropriate parental or guardian consent.

If you believe that a child has provided personal information to us improperly, please contact us at:

support@xjczy.shop

Where appropriate, we will take reasonable steps to delete the information.

18. Automated Decision-Making

We may use automated tools or services for purposes such as:

• fraud detection;

• transaction risk assessment;

• Website security; and

• prevention of abusive activity.

Where automated decision-making produces legal or similarly significant effects and applicable law grants you specific rights in relation to such processing, we will comply with those requirements.

19. Third-Party Websites

Our Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend that you review the privacy policy of any third-party service before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes to our business practices;

• changes to our Website;

• new services or technologies;

• changes to service providers; or

• changes in applicable legal requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

Where required by law, we will provide additional notice or obtain consent for material changes.

21. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding how your personal information is processed, please contact us:

WHITE & CO PROPERTY INVESTMENTS LTD
Company Registration Number: 16181159
Registered Address: 3RD FLOOR, 86–90 PAUL STREET, EC2A 4NE, United Kingdom
Website: xjczy.shop
Email: support@xjczy.shop
Telephone: +44 2491 272021

WHITE & CO PROPERTY INVESTMENTS LTD
Company Registration Number: 16181159
Website: xjczy.shop