Terms of Service

Last Updated: August 21, 2026

These Terms of Service ("Terms") govern your use of xjczy.shop (the "Website", "Store", "we", "us", or "our") and any purchase made through the Website.

The Website is operated by:

WHITE & CO PROPERTY INVESTMENTS LTD
Company Registration Number: 16181159
Registered Address: 3RD FLOOR, 86–90 PAUL STREET, EC2A 4NE, United Kingdom
Website: xjczy.shop
Email: support@xjczy.shop
Telephone: +44 2491 272021

By accessing our Website or placing an order, you agree to these Terms. These Terms do not limit any mandatory consumer rights available to you under applicable German or European Union law.

1. Scope

These Terms apply to the use of our Website and to contracts for the purchase of products through xjczy.shop.

If you are purchasing as a consumer in Germany or another country of the European Union, any mandatory consumer protection rights applicable to you remain unaffected by these Terms.

If any provision of these Terms conflicts with mandatory consumer protection law, the mandatory legal provision will prevail.

2. Eligibility

You may place an order if you have the legal capacity to enter into a binding contract or have any consent required from a parent, guardian, or other legal representative.

By placing an order, you confirm that the information you provide is accurate, complete, and current.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our Website are accurate and up to date.

Minor differences may occur due to:

• screen and display settings;

• lighting and photography;

• manufacturing tolerances; or

• product updates that do not materially affect the agreed characteristics of the product.

Nothing in this section limits your statutory rights if a product does not conform to the sales contract or is not as described.

4. Prices

The price applicable to your order is the price displayed to you before you submit the order.

Any taxes, duties, fees, or other charges that we are legally required to disclose to you will be displayed or otherwise communicated before you complete your purchase where applicable.

We provide free standard shipping for orders placed through our Store unless otherwise clearly stated before checkout.

You will not be required to pay additional charges that were not properly disclosed where applicable law requires prior disclosure.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted by us.

5. Placing an Order

Products displayed on our Website constitute an invitation for customers to place an order.

When you submit an order, you make an offer to purchase the products in your order at the price and on the terms presented to you.

After placing an order, you may receive an automated order confirmation acknowledging receipt of your order.

Unless otherwise indicated, an automated acknowledgement does not necessarily constitute final acceptance of your order.

A contract is concluded when we expressly accept your order, confirm shipment, or otherwise perform the order in circumstances indicating acceptance.

You should review all order information carefully before submitting your order.

6. Order Acceptance and Cancellation

We may refuse or cancel an order where reasonably necessary, including where:

• a product is unavailable;

• there is an obvious pricing or description error;

• payment or Cash on Delivery verification cannot reasonably be completed;

• fraud or unauthorised activity is reasonably suspected;

• delivery to the supplied address is not possible; or

• fulfilling the order would violate applicable law.

If we cancel an order after receiving payment, we will refund amounts paid for the cancelled order in accordance with applicable law.

We will not cancel an accepted consumer order arbitrarily where doing so would conflict with your statutory rights.

7. Cash on Delivery

Where available, we offer Cash on Delivery ("COD").

If you select Cash on Delivery, payment is generally collected by the courier or delivery provider when your order is delivered.

You are responsible for:

• providing accurate delivery information;

• providing a valid telephone number where required for delivery;

• being available to receive the parcel or arranging lawful receipt; and

• paying the agreed order amount upon delivery.

Availability of Cash on Delivery may depend on the delivery location, product, courier, or other operational factors.

Any applicable COD charges, if introduced, will be disclosed before you place the order. Unless otherwise stated during checkout, our standard delivery is free of charge.

8. Shipping and Delivery

We provide free standard shipping unless otherwise clearly stated.

Available shipping methods and estimated delivery information will be displayed on the Website, product page, checkout, order confirmation, or applicable Shipping Policy.

Delivery dates or times provided as estimates are not guaranteed unless expressly agreed as a binding delivery date.

We will make reasonable efforts to deliver orders within the stated timeframe.

If there is a material delay, we will handle the matter in accordance with applicable consumer law.

Where mandatory consumer law applies, the risk of loss or damage to goods generally remains with us until you or a person designated by you receives physical possession of the goods, except where applicable law provides otherwise.

9. Delivery Information

You are responsible for providing accurate and complete delivery details.

If you discover an error in your delivery information, please contact us as soon as possible at:

support@xjczy.shop

We cannot guarantee that delivery details can be changed once an order has been dispatched.

Nothing in this section limits rights available to you under mandatory consumer law.

10. Right of Withdrawal

Consumers purchasing online in Germany and other applicable EU countries generally have a statutory 14-day right of withdrawal.

This means that, subject to statutory exceptions, you may withdraw from your purchase without providing a reason within 14 days after receiving the goods.

Detailed information regarding:

• how to exercise your right of withdrawal;

• return procedures;

• return shipping costs;

• refunds; and

• applicable exceptions

is provided in our Return & Refund Policy.

Nothing in these Terms restricts your statutory right of withdrawal.

11. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy and applicable consumer protection law.

Where you validly exercise your statutory right of withdrawal, any required refund will be processed within the legally required period.

For Cash on Delivery orders, where reimbursement cannot be made through the original payment method, we may request suitable payment information, such as bank account details, solely for the purpose of issuing the refund.

Please contact:

support@xjczy.shop

before returning a product so that we can provide the appropriate return instructions.

12. Defective or Non-Conforming Products

Your statutory rights relating to defective or non-conforming goods remain fully applicable.

If a product:

• is defective;

• does not function as reasonably expected;

• does not match its description;

• is damaged upon delivery; or

• otherwise does not conform to the sales contract,

please contact us at support@xjczy.shop.

Depending on applicable law and the circumstances, remedies may include:

• repair;

• replacement;

• price reduction; or

• termination of the contract and refund.

Any voluntary commercial warranty offered for a product is additional to, and does not replace or reduce, your statutory consumer rights.

13. Statutory Legal Guarantee

Consumers in Germany and the European Union benefit from statutory conformity rights for consumer goods.

For new consumer goods, EU consumer protection rules generally provide a minimum two-year legal guarantee from the date the goods are received.

This legal guarantee applies independently of any manufacturer's or commercial warranty that may be offered.

Nothing in these Terms excludes, limits, or replaces your statutory rights relating to defective or non-conforming goods.

14. Promotions and Discount Codes

From time to time, we may offer:

• promotional prices;

• discount codes;

• special offers; or

• limited-time campaigns.

Additional conditions may apply to individual promotions.

Any such conditions will be clearly communicated in connection with the relevant promotion.

Unless otherwise stated, promotional codes:

• cannot be exchanged for cash;

• may be limited to one use per order or customer;

• may have an expiry date; and

• may not be combined with other promotions.

Promotional conditions will not restrict mandatory consumer rights.

15. Customer Accounts

Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You should notify us promptly if you reasonably believe your account has been accessed without authorisation.

We may suspend access to an account where reasonably necessary to:

• protect account security;

• prevent fraud;

• investigate unauthorised activity; or

• comply with legal requirements.

Any processing of personal information associated with customer accounts is governed by our Privacy Policy.

16. Prohibited Uses

You may not use our Website:

• for unlawful purposes;

• to violate applicable laws or regulations;

• to infringe intellectual property rights;

• to transmit malicious software or harmful code;

• to interfere with Website security;

• to obtain unauthorised access to systems or accounts;

• to submit false or fraudulent orders;

• to impersonate another person;

• to engage in abusive or fraudulent activity; or

• to collect personal data from other users unlawfully.

We may take reasonable action to protect the Website, customers, and our business against prohibited or unlawful use.

17. Intellectual Property

Unless otherwise stated, the content made available on our Website, including:

• text;

• graphics;

• logos;

• product presentation;

• photographs;

• videos;

• designs;

• Website layout; and

• other original materials

is owned by us, licensed to us, or used with permission from the relevant rights holder.

You may use the Website for personal and lawful shopping purposes.

You may not reproduce, distribute, commercially exploit, modify, or republish protected content without permission unless permitted by applicable law.

18. Third-Party Services

Our Store may rely on third-party services, including services provided by:

• Shopify;

• payment providers;

• delivery and logistics providers;

• analytics providers;

• advertising providers; and

• other technology providers.

Certain parts of our Website may contain links to third-party websites.

We are not responsible for independent third-party websites or services that are outside our reasonable control.

The use of third-party services may also be subject to the terms and privacy policies of the relevant provider.

Nothing in this section excludes liability that cannot legally be excluded.

19. Privacy and Personal Data

We process personal information in accordance with our Privacy Policy and applicable data protection law, including the GDPR where applicable.

Our Privacy Policy explains:

• what personal information we collect;

• why we process it;

• our legal bases for processing;

• when information may be shared;

• international data transfers;

• data retention;

• cookies and tracking technologies; and

• your data protection rights.

For privacy-related inquiries, contact:

support@xjczy.shop

20. Website Availability

We aim to keep our Website available and functioning correctly.

However, Website access may occasionally be interrupted due to:

• maintenance;

• technical faults;

• security incidents;

• updates;

• telecommunications failures; or

• circumstances outside our reasonable control.

We do not guarantee uninterrupted availability of the Website.

This does not affect our obligations relating to orders or contracts already concluded with consumers.

21. Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to exclude or limit liability for:

• death or personal injury caused by negligence where liability cannot legally be excluded;

• fraud or fraudulent misrepresentation;

• intentional misconduct;

• gross negligence where applicable;

• liability under mandatory product liability law; or

• breach of mandatory consumer rights.

For consumers, any further limitations of liability contained in these Terms apply only to the extent permitted by mandatory German and European consumer law.

Your statutory rights remain unaffected.

22. Events Beyond Reasonable Control

We will not be responsible for a failure or delay caused by circumstances outside our reasonable control to the extent permitted by applicable law.

Such circumstances may include:

• natural disasters;

• severe weather;

• transport disruption;

• strikes;

• war or civil unrest;

• government measures;

• widespread telecommunications failures; or

• other comparable events outside our reasonable control.

Where such circumstances materially affect an order, we will take reasonable steps to inform you and comply with any rights you have under applicable consumer law.

23. Complaints

If you have a complaint concerning an order, product, refund, delivery, or our services, please contact us first so that we can attempt to resolve the matter directly.

Email: support@xjczy.shop
Telephone: +44 2491 272021

Please include your order number and sufficient information for us to understand and investigate your complaint.

Nothing in these Terms prevents you from exercising any statutory right to contact a competent consumer protection authority, court, or recognised dispute resolution body.

24. Governing Law

These Terms and contracts concluded through our Website are governed by applicable law.

To the extent a choice of law is legally permitted, the laws applicable to WHITE & CO PROPERTY INVESTMENTS LTD may apply.

However, if you are a consumer habitually resident in Germany or another EU country, this choice does not deprive you of mandatory consumer protections provided by the law of your country of habitual residence where such protections apply.

25. Jurisdiction

Nothing in these Terms limits any mandatory right a consumer has to bring legal proceedings before a court with jurisdiction under applicable consumer law.

If you are a consumer residing in Germany or another EU country, applicable consumer jurisdiction rules remain unaffected.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will apply only to the extent legally permissible.

The remaining provisions will continue to apply unless applicable law requires otherwise.

27. No Waiver

If we do not immediately exercise a right or remedy available under these Terms or applicable law, this does not mean that we waive that right or remedy.

28. Changes to These Terms

We may update these Terms from time to time to reflect:

• changes to our services;

• changes to our business practices;

• changes to technology;

• changes to applicable law; or

• other reasonable operational requirements.

The version applicable to an order is generally the version made available when the order was placed, unless applicable law requires otherwise.

Updated Terms will be published on this Website with a revised "Last Updated" date.

29. Contact Information

If you have questions regarding these Terms, your order, or our services, please contact us:

WHITE & CO PROPERTY INVESTMENTS LTD
Company Registration Number: 16181159
Registered Address: 3RD FLOOR, 86–90 PAUL STREET
Postal Code: EC2A 4NE
United Kingdom

Website: xjczy.shop
Email: support@xjczy.shop
Telephone: +44 2491 272021

WHITE & CO PROPERTY INVESTMENTS LTD
Company Registration Number: 16181159
Website: xjczy.shop